Here at ADB Garden Care we aim to deliver a service that meets with your complete satisfaction. We know how

important it is to you that the goods and services that we say we can supply are delivered with the greatest of skill and

expertise from management level right through to all operatives who work on our behalf.

 

 

ADB Garden Care hope to demonstrate that we 

have the ability and the will to work with you to ensure you are provided with the best quality and service at all times.

With this in mind ADB Garden Care have adopted this voluntary Customer Charter and commit to delivering on our

promise.

 

You can be assured that we have the necessary landscaping skills and experience to meet your requirements.

We are committed to continuously seek improvement in all aspects of our business and we are actively involved in the

training and development of our staff.

 

Our voluntary Charter requires us to aspire to the following:

  • Continued self assessment and ongoing training where practicable. Maintaining proper records and accounts and staying up to date with current legislation, health and safety and delivering best practise at all times.

  • Declare to any potential customer the length of time we have been trading and provide, if required, up to 5 customer references and allow inspection of at least one previous project.

  • Put in place and maintain all the necessary insurance covers including public and employers liability

This voluntary Charter also requires that, in the event of any dispute involving price or workmanship that ADB Garden

Care shall agree to have their work inspected by any independent person or persons who are satisfactorily qualified in

Landscaping or Horticulture relevant to the activity that has been carried out.

 

Landscape Juice 2008

This voluntary customer charter was initiated by the landscape juice network which provides a forum for UK landscapers and gardeners and seeks to improve industry standards through shared knowledge.